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Solutions and expertise in
Customer Management Software Development System Integration

Necsy is the technology partner that enables smooth, secure, and efficient management of its clients’ interactions with users who use the call center service.
Necsy’s solutions are not off-the-shelf; each project is developed based on an analysis of the client’s needs and delivered through a consultative approach within a configurable platform.

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Our solutions

CONTACT CENTER

UniContact® combine functional completeness of CTI systems with flexibility of architecture and technology of Unified Communications systems, for offer Customer Interaction Management (CIM) multichannel solution for success Customer Experience strategy.

BOT - AI

Necsy develops BOTs designed to support companies in automating repetitive tasks and managing operational workflows. These tools are intended to simplify daily work, reduce time, and improve efficiency, providing practical support both for internal teams and for interactions with clients and users.

CRM

SuiteCRM is an open-source platform that integrates data centralization, process automation, and interaction monitoring, with flexibility to deliver a comprehensive Customer and Supplier Relationship Management (CSRM) solution for driving efficiency and supporting Customer Experience strategies.

MOBILE APP

Necsy develops native Apps and Web Apps that empower companies to integrate seamlessly into the daily lives of customers, partners, and employees, combining functional completeness with technological flexibility to deliver mobile solutions that optimize business processes and support collaborative strategies.

SOFTWARE PROJECTS

Necsy delivers software solutions that combine expertise in multiple operating systems, databases, and programming languages with open-source infrastructures and seamless integration through Enterprise Service Bus (ESB) and BPM tools to optimize business workflows and support agile adaptation to dynamic market contexts.

Why Choose Us

Are you looking for a multichannel Contact Center solution focused on Customer Experience?

Adopt a next-generation Customer Interaction Management solution
Turn Customer Care into a distinctive and recognizable value of your company
Let customers choose their preferred communication channel
Qualify incoming contacts to maximize first-call resolution
Integrate front-end information with back-office systems
Discover how

Necsy Business Intelligence

Do you deal with complex operational processes? Have you ever considered automating them?

Adopt an SOA-based solution built on an ESB (Enterprise Service Bus) designed to manage and automate integrated, complex processes
Introduce Business Process Modeling within your organization
Leverage mobile apps and webapps to enable staff on the move to seamlessly interact with the organization
Contact us

Main Customers

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© 2026 NECSY s.r.l. Sole Shareholder Company | VAT No. 03597810278 | Trento Companies Register – R.E.A. No. 245679 | Share Capital €60,000 fully paid-up | All rights reserved
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NECSY s.r.l è una società del Gruppo Cinetix | Le aziende del gruppo Cinetix sono presenti nel “Registro nazionale degli aiuti di Stato” di cui all’articolo 52 L.234/2012.